As soon as we receive your shipment, we will email you an itemized  “Request for Payment” invoice. We will begin processing the cases once we receive the shipment, but will not under any circumstances release the finished products without complete payment. No special arrangements will be made at all.

Please note that we have chosen Paypal as our primary form of payment. Once your order arrives in China Dental Laboratory, we will send you a "Request for Payment" email for the total amount of the order, that acts as your itemized invoices. For big money, you can choose bank transfer to our HSBC account in Hongkong.

Once your payment is reached and confirmed, your finished cases will be released from our lab and head your way. You don't need to worry if you don't have a Paypal account because establishing one is extremely easy and cost effective. To create your Paypal account at www.paypal.com.

Remakes are handled on a case by case basis. If you select us to remake your dental works, we will need the original case restorations and original case number accompanied by a new impression and explanation of the specific malfunction. Once we receive this, we will determine where the fault originated and decide the appropriate action. If the mistake was made within our lab, we will remake the case at no charge (Of course, the probability of this is very small).

We maintain a strict confidentiality policy with all of our customers. At no time will we ever divulge your name or information to any third party for any reason.

In 1 - 4  days, most of your cases will be finished and send back by FedEx & DHL. 
 

SHENZHEN CDL DENTAL LABORATORY CO., LTD
Email: inquiry@chinadentallaboratory.com 
Tel: +86 755 2698 5917
Add: 7/F, Building D, Hejing Industrial Park, Fuyuan 1st Road, Fuyong street, Baoan district, Shenzhen China 518103